Privacy Policy
NotarizeMe, LLC ("NotarizeMe," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (notarizeme.com), use our mobile application (the "App"), or interact with our web application (the "Web App"). These platforms collectively form our "Services." By using our Services, you consent to the practices described in this Privacy Policy.
Our Services connect licensed notaries with clients seeking notary services in the United States. The App allows notaries to receive work offers and provide services, while the Web App enables clients to find notaries and upload necessary documents. Our website provides information about our company and products. Our Services are intended for users in the United States and are not directed to children under 13 years of age.
If you have questions about this Privacy Policy, please contact us at support@notarizeme.com.
Last updated October 1, 2025
Information We Collect
We collect information to provide, improve, and personalize our Services. The types of information we collect include:
Personal Information
- From Users: When you create an account, register as a notary or client, or use our Services, we collect your name, phone number, email address, and address. We may also collect license, registration, and insurance information.
- Payment and Financial Information: For transactions, we may collect payment details, such as financial account information (e.g., bank or credit card details) processed through third-party payment providers.
- Documents and Sensitive Information: Clients may upload documents via the Web App for notaries to review. These documents may contain sensitive personal information (e.g., identification numbers, health details, or financial records). Notaries may also download or share such documents through the App.
Usage and Technical Information
- We collect information about your interactions with our Services, such as device type, IP address, browser type, and usage patterns.
- Through third-party tools like Google Analytics, user experience research services, and other analytics providers, we gather data to analyze and improve our Services. This may include tracking your navigation, session duration, and preferences.
How We Collect Information
- Directly from You: Via forms, account registration, document uploads, and communications.
- Automatically: Through cookies, web beacons, and similar technologies on our website, App, and Web App.
- Third-Party APIs and Code: We integrate tools like Google Analytics to collect usage data.
We do not collect information from children under 13, and our Services do not contain adult content.
How We Use Your Information
We use the information we collect to operate and enhance our Services, including:
- Account Creation and Management: To set up and maintain your user profile.
- Service Delivery: To connect notaries with clients, facilitate communications, share documents, and process transactions.
- Notifications: To send updates, offers, or confirmations via email, push notifications, or in-app messages.
- Marketing and Promotions: To send promotional emails or offers about our Services (you may unsubscribe at any time by contacting us).
- Improvement and Analytics: To analyze usage trends, troubleshoot issues, and improve user experience.
Sharing Your Information
We do not sell your personal information. We may share your information in limited circumstances:
- With Service Providers: Third parties that help us operate our Services, such as payment processors, analytics providers (e.g., Google Analytics), and communication tools.
- With Developers: Our development team in the United States and Vietnam may access systems for maintenance, analysis, and software upgrades. This access is limited to what is necessary for their roles.
- For Legal Reasons: If required by law, such as in response to a subpoena, or to protect our rights, safety, or property.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data may be transferred to Vietnam for development purposes, but we limit access and use appropriate safeguards.
Data Security and Storage
We take reasonable measures to protect your information, including encryption for sensitive data (e.g., payment details) and access controls for our systems. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Your information is stored on servers primarily in the United States. We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, such as completing transactions or maintaining accounts, and then securely delete or anonymize it.
Your Privacy Rights and Choices
Our Services are designed for U.S. users in the United States. Depending on your location, you may have rights under applicable laws, such as the California Consumer Privacy Act (CCPA).
Currently, we do not offer automated tools for data access, correction, deletion, or opt-out requests. To exercise rights or make choices (e.g., unsubscribe from marketing), please contact us at support@notarizeme.com, and we will respond promptly.
You can manage preferences by adjusting your device settings (e.g., disabling push notifications) or browser cookie settings.
Cookies and Tracking Technologies
We use cookies and similar technologies (e.g., pixels, local storage) for essential functions (e.g., session management), analytics (e.g., Google Analytics), and performance improvement. These help us understand how you use our Services.
- Essential Cookies: Necessary for the Services to function.
- Analytics Cookies: Track usage patterns anonymously.
- Third-Party Cookies: From providers like Google for broader insights.
Our website and apps do not currently feature a cookie consent banner. You can control cookies through your browser settings, but disabling them may limit functionality. For more on Google Analytics, visit Google's privacy policy at https://policies.google.com/privacy.
Children's Privacy
Our Services are not intended for children under 13. We do not knowingly collect personal information from children.
If we learn we have collected such information, we will delete it promptly.
Parents or guardians who believe their child has provided information should contact us.
International Data Transfers
Our Services are for U.S. users, but data may be accessed by our Vietnam-based developers.
We ensure such transfers comply with applicable U.S. privacy standards.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in practices or legal requirements.
We will notify you of material changes by posting the updated policy on our website and, where appropriate, via email or in-app notice.
Continued use of our Services after changes constitutes acceptance.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your information, please reach out to:
- NotarizeMe, LLC
- 2400 W Dunlap Ave, Suite 317
- Phoenix, AZ 85021
- Email: support@notarizeme.com